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policy documentation

Get to know the ins and outs of our insurance

In these documents you’ll find everything you need to know about our travel insurance. Make sure you understand the coverage, exclusions and limitations of your insurance and download a copy to keep with you whilst you’re away.

For policies bought on or after 31/07/2023:

Policy Wording

Terms of Business Agreement

Essential Insurance Product Information Document

Super Insurance Product Information Document

Super Plus Insurance Product Information Document

For policies bought between 17/09/2020 and 30/07/2023:

Policy Wording

Terms of Business Agreement

Travel Insurance Product Information Document

For policies bought between 14/04/2020 and 16/09/2020:

Policy Wording

Terms of Business Agreement

Travel Insurance Product Information Document

Gadget Insurance Product Information Document

Documents are in pdf format. If you are having trouble viewing your documents, download Adobe Acrobat here.

(1) Price based on a single trip policy for an individual aged 18-55 with no medical conditions for 7 days in Europe. Price is correct as of 16/07/2024.

(2) Individual Cover prices are for one traveller aged 18-55 with no medical conditions and are inclusive of Insurance Premium Tax. Family Cover prices are for two adults aged 18-55 and up to 4 children under age 18, with no medical conditions, inclusive of Insurance Premium Tax. “Worldwide” prices refer to  Worldwide Including policies. Prices are correct as of 16/07/2024.

(3) For travellers aged under 66 only.

Netflights.com is a trading style of Gold Medal Travel Group Limited, who is an Appointed Representative of ROCK Insurance Group. ROCK Insurance Group is a trading style of ROCK Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority (FCA No. 300317).


Netflights Travel Insurance is arranged and administered by ROCK Insurance Group, and is underwritten by Inter Partner Asssistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 202664). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.


Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR.

Inter Partner Assistance S.A. is part of the AXA Group.

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