The information on this page applies to any Netflights Travel Insurance policy purchased before 20/02/2026.
For customers with live policies or customers wishing to make a claim on an expired policy, please note this does not affect your ability to make a claim under your current or expired policy for any incident that occurred while it’s active. If you need to access your documents, contact us or make a claim, please see the relevant pages.
If we have invited you to a renew a policy with us, please contact us over the phone for further assistance.
Netflights.com was a trading style of Gold Medal Travel Group Limited. Gold Medal Travel Group were an Appointed Representative of ROCK Insurance Services Limited until 20/02/2026 . Travel Insurance policies purchased through Netflights before 20/02/2026 are administered by ROCK Insurance Services Limited who is authorised and regulated by the Financial Conduct Authority (FCA No. 300317).
These policies are underwritten by Inter Partner Asssistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 202664). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.
