For Emergency Medical Assistance

If you purchased your policy on or after 31 July 2023

Please contact AXA Assistance on: 02045 179 887 or +44 (0) 2045 179 887, if you are outside the U.K.

If you purchased your policy between 14 April 2020 and 30 July 2023

Please contact International Medical Rescue on: 00 44 (0) 2380 177474

If you purchased your policy between 30 April 2019 and 13 April 2020

Please contact International Medical Rescue on: 00 44 (0) 2380 644633

All Emergency Medical Assistance Lines are Open 24/7 (365 days)

For Travel Insurance Claims

If you purchased your policy on or after 31 July 2023

Please contact AXA Claims on: 02045 179 887

If you purchased your policy between 14 April 2020 and 30 July 2023

Please contact Reactive Claims on: 01420 259 049 or submit a claim online here

If you purchased your policy between 30 April 2019 and 13 April 2020

Please contact Reactive Claims on: 01420 259 049 or submit a claim online here